Phone numbers

Frequently asked questions about phone numbers

What is a virtual phone number?

A virtual phone number is a telephone number that is not directly associated with a telephone line. Instead, it is routed to a specific telephone or mobile device, or to a call center, using Voice over Internet Protocol (VoIP) technology. Virtual phone numbers can be used for a variety of purposes, such as creating a local presence for a business, providing an easy-to-remember number for customers to call, or as a way to route calls to different call centers based on the time of day or the caller's location.

In which cases can I use virtual phone numbers?

Virtual phone numbers can be used in a variety of cases, including:

1. Businesses can use virtual phone numbers to establish a local presence in a specific area without having a physical office there. This can be useful for businesses that operate in multiple locations or serve customers in different regions.

2. Virtual phone numbers can be used to create easy-to-remember numbers for customers to call. This can be useful for businesses that want to make it easy for customers to contact them, such as a toll-free number.

3. Virtual phone numbers can be used to route calls to different call centers based on the time of day or the caller's location. This can be useful for businesses that want to ensure that calls are always answered by the most appropriate team, regardless of where the caller is located.

4. Virtual phone numbers can be used for personal use, to have a second phone number to separate personal and business contacts or to use as a disposable number

5. Virtual phone numbers can also be used for SMS verification, for example, to create multiple accounts on a website or application.

6. Virtual phone numbers can also be used in telemarketing and call centers to efficiently route and track calls for lead generation and customer service.

How about the numbers I used after service expiration?

If you buy a private virtual number, then this number will never be offered to anyone before the service expiration. After your service expiration, the number will be released from your account immediately. And then, another customer could buy this number.