> For the complete documentation index, see [llms.txt](https://eztalks.gitbook.io/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eztalks.gitbook.io/help/products/contacts/groups.md).

# Groups

Groups help you could create different segments for different types of receipts. You can add a contact to multiple groups. For example, you can create groups by country, then you can send bulk messages to different country receipts. Or you can segment your customers as VIP customers or trial customers.


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