Voice

Frequently asked questions about online calls

What is an online call?

An online call is a voice communication made using the internet instead of traditional phone lines.

Can I make international calls with eztalks?

Yes. You can make international calls using eztalks to connect with people worldwide.

How do I make an online call with eztalks?

To make an online call with eztalks, log in to your account, go to the "Voice" tab on the left-hand side of the screen, and click "Make a call." Enter the number you wish to call and click "Call." Click here to learn details.

Does eztalks offer call recording features?

Yes, eztalks offers call recording features that allow you to record both inbound and outbound calls.

Can I use a free phone number to make online calls with eztalks?

Yes, you can use a free phone number to make online calls with eztalks as long as your account balance is sufficient.

Can I receive calls on my virtual phone number?

Yes, you can receive calls on your virtual phone number if you have purchased a dedicated phone number configured to receive inbound calls.

What is call forwarding?

Call forwarding is a feature that allows incoming calls to be automatically redirected to another phone number or voicemail. Click here to learn more details.

How do I set up call forwarding with eztalks

To configure call forwarding with eztalks, log in to your account and navigate to the "Phone number" tab on the screen's left side. Select "My Number" and choose the number you wish to forward. Next, proceed to the configuration page and input the forwarding number. Click here to learn more details.

What is a welcome speech?

A welcome speech is a greeting message that plays when someone calls your phone number.

How do I set up a welcome speech with eztalks?

To create a welcome speech with eztalks, log in to your account and go to the "Phone number" tab on the left-hand side of the screen. Select "My Number" and choose the relevant phone number. Then, navigate to the configuration page and set up your welcome speech. You have the option to input text which eztalks will automatically convert to speech or you can upload a pre-recorded voice file instead.